As artificial intelligence moves from buzzword to backbone, counties are learning how to apply AI in ways that improve services and earn public trust.
The “AI in Government: From Promise to Practice” session at the Maryland Association of Counties (MACo) Winter Conference drew significant interest, showcasing how local governments are transitioning from conceptual discussions about artificial intelligence to its practical applications. Moderated by John Barr, the Commissioner President of Washington County, the session highlighted the successful integration of AI technologies in various Maryland counties, emphasizing the necessity of governance and strategy alongside technological advancements.
Panelists underscored that the successful deployment of AI is not solely about technology but hinges on effective governance. Stephen Pereira, Chief Information Officer for Calvert County, described his county’s proactive governance approach, which includes an AI advisory committee. This structure has facilitated the deployment of several AI use cases, illustrating how well-defined guidelines can foster innovation rather than impede it.
Ty Howard, the Chief Information Officer and Interagency IT Director for Frederick County, likened the maturation of AI initiatives to the evolution of a locomotive, helping attendees understand their current stages and potential for growth. His analogy served as a reminder that incremental progress can build substantial long-term momentum in AI adoption.
From an innovation standpoint, Michael Tarquinio, Deputy CIO of Anne Arundel County, shared insights into the county’s in-house development team, which is actively building and testing large language model (LLM) applications. He stressed the importance of empowering internal teams to innovate responsibly while maintaining a focus on mission-driven objectives and risk management.
The importance of structured support for AI initiatives was echoed by Ted Pibil of ePlus Technology. He emphasized that sustainable AI programs necessitate robust governance frameworks and scalable infrastructure to safeguard sensitive data and uphold public trust.
Collectively, the panel conveyed that while AI presents significant opportunities for county governments, its successful implementation depends on thoughtful leadership and cross-departmental collaboration. As local governments navigate the complexities of AI integration, the insights shared during the session provide a realistic roadmap for leveraging this transformative technology.
Attendees left the session with concrete strategies for enhancing service delivery, bolstering cybersecurity, and improving decision-making processes through AI, all while being acutely aware of the ethical implications and risks involved.
The dialogue surrounding AI’s role in local governance illustrates a crucial point: the transformative potential of AI is contingent upon a comprehensive approach that prioritizes transparency and accountability. In a landscape where AI technologies become ever more prevalent, the commitment to responsible innovation will be key in earning and maintaining public trust.
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