Lumen Technologies has achieved the Palo Alto Networks NextWave Cortex XSIAM Select Specialization Status in Singapore, a recognition that underscores its expertise in deploying and managing the Cortex XSIAM platform. This achievement enables Lumen to assist clients in transforming their security operations centers (SOCs) into more effective entities capable of addressing modern cybersecurity challenges. “Partnering with Palo Alto Networks allows Lumen to deliver a unified, intelligence-driven platform that not only strengthens security operations but also aligns with our customers’ business goals,” stated Ignatius Wong, Senior Director of Managed & Professional Services, APAC at Lumen Technologies.
The specialization focuses on Lumen’s Advanced MDR (Managed Detection and Response) service, which delivers comprehensive, AI-powered threat detection and response across a variety of environments—cloud, on-premises, identity, and operational technology (OT). This service enables organizations to gain full-spectrum visibility and control over their security operations, addressing the inefficiencies often created by disparate tools and platforms that operate in isolation.
Wong elaborated, “Most SOCs and customer environments rely on a diverse mix of tools and platforms that often operate in isolation, creating silos and limiting visibility across the security landscape.” This fragmentation can lead to missed vulnerabilities and opportunities for cybercriminals to exploit weaknesses. Lumen’s Advanced MDR aims to revolutionize the management of security operations, mitigating these challenges.
Built on the Cortex XSIAM platform, which integrates capabilities such as XDR, SOAR, ASM, and SIEM, Lumen’s solution streamlines SOC workflows, reducing the complexity that often hampers response efforts. The platform enhances detection accuracy while minimizing operational costs associated with licensing. As a Select Partner, Lumen provides seamless deployment of Cortex XSIAM, facilitating a transformation in security posture for its clients.
Wong stressed the importance of this achievement, stating it reinforces Lumen’s commitment to serving as a global strategic partner in delivering secure, AI-ready next-generation SIEM solutions to businesses across APAC and beyond. “By integrating Cortex XSIAM into our Advanced MDR portfolio, we provide a unified, AI-driven platform that simplifies security operations, accelerates threat detection and response, and delivers full-spectrum visibility,” he noted.
The increasing complexity of the threat landscape, characterized by AI-driven attacks and advanced threats, necessitates a new approach to cybersecurity. “Today’s threat landscape demands a unified, intelligent, and adaptive strategy,” Wong explained. Lumen’s focus on automation, advanced analytics, and tailored playbooks aims to help organizations manage their security more effectively, enabling them to reduce noise, prioritize real risks, and act decisively.
Wong pointed to the growing cybersecurity talent shortage in APAC as a significant challenge that compounds these issues. Forrester research indicates that this shortage is among the most severe globally, which can slow down critical decision-making processes within security teams. Additionally, the rise of AI-enhanced malware and sophisticated phishing techniques complicates traditional detection and response mechanisms.
Addressing these challenges is imperative, particularly as Lumen leverages its regional SOC expertise and threat intelligence from its Black Lotus Labs to modernize clients’ security operations. Wong emphasized the need for solutions that are not only technically robust but also contextually relevant to the diverse regulatory and threat environments within APAC.
As digital transformation accelerates across APAC, Lumen is committed to bolstering its security, networking, and cloud capabilities in the region. Wong stated, “We are accelerating security innovation to help organizations evolve their cybersecurity posture to stay ahead in an AI-driven threat landscape.” This commitment includes expanding managed security offerings, encompassing technologies like SASE and Zero Trust Network Access (ZTNA).
Recent recognition in IDC’s MarketScape underscores Lumen’s dedication to delivering scalable, AI-ready security solutions. “Together with our regional SOC expertise and threat intelligence from Black Lotus Labs, we are transforming security operations for enterprises across APAC,” Wong concluded. As Lumen strengthens its network capabilities, customers can expect faster and more reliable access to cloud and AI workloads, supporting their growth in an increasingly digital world.
See also
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