RecordPoint, an Australian data governance company, has successfully rolled out its platform to approximately 80% of government departments in Victoria, as the state prepares for an expanded integration of artificial intelligence (AI) in public service delivery. This widespread adoption spans a variety of departments, including the Department of Premier and Cabinet, the Department of Transport and Planning, and the Department of Government Services, among others.
The initiative aligns with a broader trend among governments reassessing their data governance strategies in light of AI implementation. A recent OECD review highlighted that 67% of its member countries utilize AI to enhance public service design, indicating a significant shift towards digital transformation in the public sector.
RecordPoint asserts that its software enables departments to efficiently manage information across various systems and cloud services. This capability allows government agencies to apply consistent governance rules regarding data storage, protection, and utilization, which is increasingly crucial as they prepare for AI projects. Anthony Woodward, Chief Executive of RecordPoint, emphasized the mounting pressures Victorian agencies face from regulatory requirements, digital expectations, and evolving technology. He stated, “You can’t do that without a strong data governance foundation.”
Woodward noted that the current adoption level demonstrates Victorian agencies’ commitment to establishing robust controls before scaling AI initiatives. He added that the state is now better positioned in national discussions surrounding AI application in public services, suggesting that Victoria could emerge as a national leader in this domain.
A significant concern for governments is the prevalence of “shadow AI,” wherein employees utilize unsanctioned consumer AI tools that may expose confidential information. RecordPoint’s platform aims to mitigate this risk by providing agencies with a clearer understanding of where sensitive data resides and who has access to it. This enhanced visibility can help prevent employees from inadvertently sharing protected data through tools lacking public-sector security and privacy standards.
The software enforces data governance policies across interconnected systems, tracks user and system activities for compliance, and supports data clean-up initiatives to eliminate redundant or risky information. Such measures enable agencies to adopt AI within controlled environments while adhering to records, privacy, and security obligations. Woodward highlighted the necessity of understanding an organization’s data to facilitate safe AI usage, asserting, “Once you can trust your data, you can start using AI in a way that’s secure, ethical and aligned with community expectations.”
RecordPoint’s recent efforts in Victoria complement its existing implementations in highly regulated industries, such as financial services. The company reports processing approximately 8 million data transactions daily, which exceeds the transaction volume on the NASDAQ stock exchange.
Founded in 2009 and headquartered in Sydney, RecordPoint presents itself as a global data-trust platform that discovers, governs, and controls information across various systems and repositories. Its software includes features for AI-driven classification, regulatory compliance, lifecycle management, and defensible disposal. The company serves a diverse clientele, including financial institutions and government agencies across multiple countries.
In its pursuit of growth, RecordPoint has expanded its capabilities through product development and acquisitions, including the recent purchase of Australian AI start-up Redactive, which specializes in sensitive data discovery and classification. Additionally, it launched RexCommand, a freemium tool designed to detect shadow AI by identifying unauthorized AI applications in use within organizations. These initiatives are intended to enhance the company’s data governance and AI-related offerings for both government and corporate clients.
Recently recognized in the 2025 Smart50 Awards for three-year revenue growth among Australian businesses, RecordPoint attributes its success in part to ongoing investments in AI-driven classification and analytics. Woodward noted that the foundation established in Victoria will allow agencies to develop more AI pilot programs and production systems across various departments, suggesting growing demand from public-sector and regulated customers seeking stricter controls on AI use and data governance.
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