Healthcare Technology Leader Received Top Recognition for Innovative Approach to Remote Care for Chronic Disease Management
SEATTLE, Jan. 13, 2026 /PRNewswire/ — Brook.ai, a leader in healthcare technology, has been named one of Modern Healthcare’s 2025 Best in Business, recognizing its innovative approach to remote care for chronic disease management. This accolade highlights Brook’s role in enhancing the healthcare ecosystem by extending the continuity of care beyond traditional settings.
Brook Health blends remote human clinical teams with AI to deliver continuous, always-on care. (PRNewsfoto/Brook Health)
This recognition underscores Brook’s commitment to revolutionizing patient care by integrating remote clinical teams with artificial intelligence (AI). The company’s innovative model has achieved a remarkable 82% patient retention rate and played a pivotal role in reducing congestive heart failure (CHF) readmissions by 90% in collaboration with a major health partner. These outcomes are further validated by a Net Promoter Score of 66, significantly surpassing industry benchmarks.
“At Brook, our goal is to create, support, and sustain high-quality, high-value digital healthcare and remote care that meets the needs of all patients, no matter where they are,” stated Oren Nissum, CEO and Co-Founder of Brook.ai. “This recognition acknowledges the change we are enabling in healthcare by blending human expertise and empathy with AI and technological innovation to extend the reach of healthcare providers into the home.”
The approach taken by Brook provides a balanced integration of technology and humanity, enabling healthcare providers to deliver continuous care from the comfort of patients’ homes. The company’s platform includes several key innovations, namely an AI-powered health assistant that processes over 5 million patient conversations, a precise triage system connecting patients with healthcare professionals, comprehensive educational resources to foster engagement, and seamless integration with existing healthcare workflows.
“We are proud to honor this year’s recipients of Modern Healthcare’s Best in Business Award,” remarked Dan Peres, President of Modern Healthcare. “These organizations demonstrate the progress, creativity and excellence that help move healthcare forward. Their innovative approaches and measurable impact are redefining what’s possible in care delivery and operations. Congratulations to this year’s honorees for their exceptional achievements and lasting contributions.”
Brook’s recent recognition marks its sixth award win within the past year, following its accolade for Business Innovation at the Pinnacle Awards. As the landscape of healthcare continues to evolve, the company’s commitment to blending technology with compassionate care positions it at the forefront of the industry. Brook’s innovations are focused not only on improving patient outcomes but also on ensuring that healthcare providers can extend their services without increasing their workloads.
The ongoing integration of AI in healthcare is anticipated to drive further advancements, making remote patient care more efficient and personalized. Brook.ai’s solution, which combines intelligent data analysis with human support, stands as a testament to the potential of technology to reshape healthcare delivery. The ability to provide proactive and habitual care signifies a shift from traditional, reactive models, ultimately benefiting both patients and providers.
For information or questions about the Best in Business awards program, please contact:
MH Awards
[email protected]
About Modern Healthcare
Modern Healthcare is the most trusted business news and information brand in the healthcare industry. Modern Healthcare empowers healthcare leaders and influencers to make timely and informed business decisions. To learn more or subscribe, go to www.modernhealthcare.com/subscriptions.
About Brook
Brook.ai is enabling the future of remote patient care with a unique offering that blends remote clinical teams with AI to deliver continuous, always-on care. Brook augments traditional healthcare by combining intelligent data collection and analysis with compassionate support from skilled health specialists — shifting the paradigm from reactive, intermittent check-ups to proactive, ever-present, habitual care. For patients, this means getting better, faster, with instant access to care teams from the comfort of home. Providers can extend their care into patients’ homes without increasing clinician workloads. And payers can help members improve long-term health, slow disease progression, and reduce costly admissions. Brook’s personal health assistant, a part-AI, part-nurse system, is trained on millions of patient conversations over the past six years — providing timely nudges, insights, and recommendations.
Learn more at brook.ai.
Media contact:
Katlyn Nesvold, Supreme Communications for Brook
[email protected]
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