Rimini Street Inc., the Nasdaq-listed disruptor in enterprise software support, has positioned itself at the forefront of artificial intelligence with the launch of its first 20 Rimini Agentic UX™ Solutions on January 22, 2026. These tools aim to automate and streamline enterprise resource planning (ERP) processes on existing Oracle and SAP systems, avoiding the multimillion-dollar challenges associated with vendor-mandated upgrades. Powered by ServiceNow®, the solutions focus on alleviating issues in sales, procurement, logistics, finance, and compliance, delivering what the company claims to be “exponential efficiency” within days instead of years.
The Las Vegas-based company, recognized for reducing support costs for legacy ERP users by up to 90%, describes this launch as a significant evolution. “Traditional ERP software lacks the agility, flexibility and speed organizations require to respond to today’s ever-changing, volatile global environment,” stated Vijay Kumar, executive vice president and chief innovation officer at Rimini Street. Each solution is designed by ERP experts to address specific challenges while integrating seamlessly into core systems.
Metrics from client outcomes support Rimini’s claims: approval turnarounds have been cut by 50-60%, order cycles shortened by 70-80%, interdepartmental coordination times reduced by 60-70%, audit readiness has reached 100%, and data accuracy exceeds 95%. These figures, based on production deployments, reflect a shift from monolithic systems to agentic overlays that intelligently orchestrate workflows.
Breaking Free from Vendor Lock-In
As companies face pressure from SAP to transition from ECC to S/4HANA and Oracle to migrate to the cloud, Rimini Street’s overlay approach provides an alternative. The solutions can be deployed over existing ERP releases, allowing enterprises to modernize according to their timelines and budgets. This strategy aligns with Rimini’s Rimini Smart Path™ methodology—a three-phase approach encompassing support, optimization, and innovation—adopted by thousands of organizations to internally fund transformations.
The Agentic UX platform integrates AI-driven orchestration, automation, and user experience design into a flexible interface. Persona-based workflows offer tailored visibility and productivity enhancements, transforming ERP from a static record-keeper into a responsive action engine. Kumar emphasized that “Rimini Agentic UX makes ERP process execution faster, better, cheaper, accelerates automation and frees an organization to lower its cost to operate and invest more in innovation.”
Industry analysts see broader implications for Agentic AI. “Agentic AI is the next system of engagement and execution for the enterprise—moving organizations from augmentation to automation, to coordinated agents and ultimately autonomous advisors,” remarked R “Ray” Wang, founder and principal analyst at Constellation Research. Wang predicts that Agentic AI ERP can deliver “10x, 100x, 1000x” efficiency improvements across processes, data, and outcomes.
Real-World Proof in Production
The solutions have already been adopted by early users. Melitta Group, a family-owned global supplier of coffee and brewing products, trialed the Material SKU Creation solution on its SAP system. This tool employs structured digital forms, embedded validations, and role-specific workflows for AI-assisted master data management. “Rimini Agentic UX™ gave us a working view of automating SKU creation and showed clear potential to streamline a historically manual process. The end-to-end results delivered tangible value and are shaping our roadmap as we assess next steps,” stated Daniel Buono, head of IT at Melitta.
ServiceNow’s role as the underlying engine amplifies Rimini’s offering. The platform, which has expanded from IT service management to enterprise-wide automation, acts as an orchestration layer alongside existing ERP systems, facilitating rapid value realization compared to traditional replatforming timelines. Rimini Street’s pivot capitalizes on previous momentum, with dozens of client projects preceding this launch, and over two dozen engagements in Q3 2025 signaling growing traction.
Targeting Core ERP Bottlenecks
The 20 solutions cover essential areas such as sales and go-to-market acceleration, procurement and supplier management, material and master data governance, logistics and fulfillment, order and shipment exception handling, maintenance operations, finance and expense controls, and quality compliance. Each solution promises time-to-value in days or weeks. This approach addresses the structural cost pressures many enterprises face, seeking 10-20% operational reductions with 6-12 month paybacks, while promoting automation of 60-80% of transactions to preempt errors and optimize inventory.
For CIOs hesitant about upgrade costs amid tightening budgets, Rimini’s model resonates. Observers note that SAP’s ECC-to-S/4 push has left many organizations weighing stability against forced modernization, with Agentic UX providing a viable solution.
Strategic Edge in a Volatile Era
Rimini Street’s timing leverages the rise of agentic AI, with 96% of tech leaders anticipating acceleration in 2026, according to IEEE studies. By layering intelligence over legacy systems, Rimini empowers users to maintain control, steering clear of vendor roadmaps that often inflate costs without proportional benefits. The broader Rimini Smart Path has enabled thousands to redirect savings toward AI initiatives, positioning Agentic UX as a pivotal element for innovation. Discussions among tech leaders indicate that CIOs are postponing Oracle and SAP upgrades amid fiscal scrutiny, highlighting the relevance of Rimini Street’s agentic overlays in redefining ERP economics and offering a path to agility without the upheaval of full system replacements.
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