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Ping An Good Doctor Reports 366% Profit Surge, AI Integration Accelerates Healthcare Growth

Ping An Good Doctor reports a staggering 366% profit surge to RMB379.5 million in 2025, driven by robust AI integration and healthcare service expansion.

HONG KONG, March 24, 2026 /PRNewswire/ — Ping An Healthcare and Technology Company Limited (“Ping An Good Doctor” or the “Company”; Stock Code: 1833.HK) has announced its annual results for the year ended December 31, 2025. The Company reported total revenue of RMB5.47 billion, marking a year-on-year increase of 13.7%. Profit attributable to owners of the parent soared to RMB379.5 million, a substantial rise of 366.1% compared to the previous year. Adjusted net profit also climbed, reaching RMB414.0 million, representing a 161.3% increase. The revenue mix improved significantly, with revenue from the commercial insurance enablement business (F-end) at RMB3.3 billion, an 11.0% year-on-year increase. Revenue from the corporate health management business (B-end) surged by 40.6% to RMB1.3 billion, accounting for 23.9% of the total revenue, an increase of 4.6 percentage points year on year.

As the flagship of Ping An Group’s health and senior care strategic business segment, Ping An Good Doctor aims to establish a managed care model tailored to the Chinese context. The Company upgraded its “online, in-hospital, in-home, and in-company” service network, leveraging medical AI to provide comprehensive medical, health, and senior care solutions that are efficient, cost-effective, and user-friendly.

In the commercial insurance enablement sector, Ping An Good Doctor delivered one-stop, 24/7 proactive medical, health, and senior care services to Ping An Group’s retail customers, enhancing the competitiveness of its integrated finance products. Notably, the first-year premium per new policy for healthcare customers and home-based senior care clients increased by 1.5 times and 4.6 times, respectively. The Company also advanced innovations in insurance and healthcare synergies, integrating membership services with insurance products and rolling out health service plans like “An You Hu” and “An You Yi”. For wealth-management customers, a multi-tiered membership system was introduced, including a unique program for high-value clients featuring personalized plans and consultations with Traditional Chinese Medicine experts.

On the corporate health management front, the Company capitalized on its strengths, including a global medical network and 24/7 family doctor consultations, to attract and serve over 6,700 paying corporate clients, an increase of 83.1% year on year. This segment generated gross merchandise volume (GMV) of approximately RMB3.63 billion, showcasing its commercial potential. Tailored solutions such as Workplace Clinics, and a QR code payment service called “Ping An Health Pay,” were introduced to further streamline health management services for employees.

Ping An Good Doctor’s service capabilities in “online, in-hospital, in-home, and in-company” services continued to advance in 2025, enhancing both service quality and network reach. Online services expanded through traffic from Ping An Group and corporate clients, providing proactive health management with high customer satisfaction rates. The in-hospital service network grew to include over 3,500 expert doctors and partnerships with more than 5,100 hospitals. Home-based senior care services reached over 100 cities, achieving an average monthly activity rate of 84%, while the response rate for “Smart Guard” alarms reached 100%.

The Company also made strides in standardizing services, contributing to the development of key industry standards in online family doctor services and home-based senior care, which earned a five-star rating from the China Quality Certification Centre (CQC).

Ping An Good Doctor is leading the adoption of AI technology in healthcare, enhancing operational efficiency and gross profit through its AI capabilities. The Company has developed AI models such as the Ping An Medical Master® and introduced an AI medical product suite that includes digital avatars and family doctor services, achieving a 95.1% accuracy in AI-driven diagnoses. AI has significantly impacted user reach, with annual users of AI Doctor nearing 12 million, contributing approximately 4.5% to the Company’s gross profit. The cost per consultation in the fourth quarter of 2025 decreased by approximately 45% year on year, illustrating AI’s role in optimizing service delivery.

As public health awareness in China rises and the population ages, demand for high-quality medical resources is expected to grow, presenting ongoing opportunities for the healthcare sector. Moving forward, the Company remains committed to delivering inclusive, high-quality medical, health, and senior care services while ensuring sustainable returns for shareholders.

About Ping An Healthcare And Technology Company Limited

Incorporated in 2014, Ping An Healthcare and Technology Company Limited (“Ping An Good Doctor”, 1833.HK) serves as a key entity in Ping An Group’s health and senior care ecosystem. Listed on the main board of HKEX on May 4, 2018, the Company is dedicated to advancing Ping An Group’s “integrated finance + health and senior care” strategy. With a comprehensive service network and a commitment to bridging the communication gap between doctors and patients, Ping An Good Doctor aims to provide a “worry-free, time-saving, and money-saving” one-stop solution for health and senior care.

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Marcus Chen
Written By

At AIPressa, my work focuses on analyzing how artificial intelligence is redefining business strategies and traditional business models. I've covered everything from AI adoption in Fortune 500 companies to disruptive startups that are changing the rules of the game. My approach: understanding the real impact of AI on profitability, operational efficiency, and competitive advantage, beyond corporate hype. When I'm not writing about digital transformation, I'm probably analyzing financial reports or studying AI implementation cases that truly moved the needle in business.

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