AUSTIN, Texas, March 05, 2026 (GLOBE NEWSWIRE) — TTEC Holdings, Inc. (NASDAQ: TTEC), a global leader in consulting, technology, and managed services, has been recognized for its expertise in customer engagement with the award of a Google Public Sector Partner Expertise Badge for Customer Engagement. This recognition coincides with TTEC Digital’s successful completion of the Google Partner Development Sprint for Data and Analytics, further solidifying its commitment to enhancing AI-enabled solutions for government agencies.
The dual accolades highlight TTEC Digital’s capability to leverage Google Cloud’s advanced technology to transform interactions between government bodies and the public. “This recognition, paired with our recent completion of the Data and Analytics Sprint, underscores our end-to-end capability to advance constituent engagement through the power of Google Cloud,” stated Steve Parowski, Public Sector Group leader at TTEC Digital. He emphasized that TTEC Digital’s deep understanding of the challenges faced by public sector organizations positions it uniquely to connect complex data with exceptional user experiences, ultimately helping to reduce costs, boost program participation, and enhance lives.
TTEC Digital’s approach combines industry expertise with human-centered design, data analytics, and AI, enabling public sector clients to streamline customer experiences and improve access to vital services. The company’s established track record in this area reflects its commitment to operational excellence and innovation.
As a Premier Google Cloud Co-sell Partner, TTEC Digital has achieved an exclusive status reserved for the top tier of Google partners worldwide. This partnership enables TTEC to deliver cutting-edge solutions tailored to meet the unique needs of public sector organizations. More details about TTEC Digital’s partnership with Google Cloud can be found online at their dedicated webpage.
TTEC Holdings, established in 1982, has developed a reputation for its focus on customer experience (CX) excellence. Its solutions span various sectors and touch every interaction channel, aiming to improve each step of the customer journey. The company integrates next-generation digital technology with its TTEC Digital offerings, focusing on omnichannel contact center technology, customer relationship management (CRM), and AI-enhanced customer engagement.
The recognition from Google is poised to bolster TTEC Digital’s mission of enhancing public service delivery through data-driven insights and innovative technology. As government agencies increasingly seek to modernize their operations and improve engagement with constituents, TTEC Digital stands ready to assist in accelerating this transition toward AI-enabled services. This momentum not only reflects TTEC’s industry leadership but also underscores the growing significance of technology partnerships in driving public sector transformation.
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