Cynomi has broadened its regulatory governance offerings in the UK and EU for managed service providers (MSPs) and managed security service providers (MSSPs), introducing new NIS 2 coverage for Croatia and Belgium. This expansion comes as demand from regulated and critical-infrastructure organizations surges due to tightening requirements tied to the NIS 2 Directive, the Digital Operational Resilience Act (DORA), the General Data Protection Regulation (GDPR), third-party vendor risk, and AI governance associated with the EU AI Act.
The company noted that service providers are now facing increased expectations for ongoing oversight and reporting, moving away from the traditional point-in-time assessments. “Compliance has become a catalyst for recurring security services,” stated Shane Deegan, Chief Revenue Officer at Cynomi. He added that service providers are being tasked with operationalizing governance, managing third-party vendor and AI risks, and demonstrating improvements over time. Cynomi aims to assist partners in efficiently converting compliance pressures into scalable services, enhanced margins, and increased security revenue.
Cynomi positions its platform as a tool for service and telecommunications providers to execute compliance-driven security programs across multiple clients. Its offerings comply with various UK and EU frameworks, including the National Cyber Security Centre’s Cyber Assessment Framework (NCSC CAF), DORA, GDPR, and the EU AI Act, as well as standards like ISO 27001, ISO 42001, NIST Cybersecurity Framework (CSF), and the CIS Controls.
As part of its regulatory governance initiative, Cynomi has extended its support to Croatia and Belgium, aligning with the national transposition of the NIS 2 Directive across EU member states. The company emphasized that the update focuses on country-specific implementation requirements, driven by partner demand. This includes guidance on third-party and supply-chain risk oversight related to NIS 2 requirements, as well as audit and regulator-ready reporting. Cynomi’s approach aims to standardize program execution for providers serving customers in multiple countries.
Phil Bindley, the Field Chief Information Security Officer at Intercity Technology, shared insights on the operational changes experienced with Cynomi’s platform. “Before Cynomi, getting a customer from kickoff to a usable security plan took a lot of manual work. With Cynomi, that initial onboarding and baseline assessment has gone from a full week to roughly a day. More importantly, it frees our team to focus on what actually matters—applying our expertise, guiding the customer, and building a meaningful, actionable cyber-resilience improvement plan rather than getting buried in admin,” he noted.
In response to rising customer expectations around AI usage and oversight, Cynomi is also enhancing its regulatory governance push. The company has observed a growing request from clients for ongoing operational AI oversight. Key areas of focus include discovery, third-party risk management, evidence gathering, and continuous reporting. Cynomi indicated that service providers could integrate AI governance into their managed and advisory services.
To further discuss this strategic approach, Cynomi is planning a live webinar titled “Turning AI Governance into Revenue: How Service Providers Build Scalable Offerings,” featuring Roy Azoulay, COO and Co-Founder of Cynomi, alongside Bindley. This session aims to outline how service providers can effectively leverage AI governance in their service models, capitalizing on the growing market demand.
The expansion of Cynomi’s services and the heightened regulatory landscape underscore the increasing significance of compliance and governance in the rapidly evolving tech environment. As organizations adapt to these changes, the ability to manage compliance effectively will be crucial for service providers looking to thrive in a competitive market.
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