Dell Technologies reported record figures in Q4, driven by a surge in artificial intelligence (AI) demand, as the company documented unprecedented orders, shipments, revenues, and backlog. The co-COO, Jeff Clarke, noted that demand for traditional CPU-centric servers was “significantly” outpacing supply, influenced by strong activity from original equipment manufacturers (OEMs) catering to cloud hyperscalers, who are projected to spend nearly $700 billion on data center expansion this year.
OEMs like Dell are contending with a market where cloud giants are aggressively acquiring critical components such as semiconductors, solid-state drives (SSDs), and networking equipment. This situation has created a volatile pricing landscape for downstream partners. Clarke emphasized that while specialized graphics processing units (GPUs) are essential for certain AI workloads, traditional x86 servers play a vital role in orchestration, data processing, and inference support. As businesses adopt AI technologies, they are simultaneously modernizing their IT environments, thus refreshing general-purpose computing setups.
During a recent earnings call, Clarke described the ongoing “unprecedented AI demand” as a significant contributor to “sustained supply tightness and frequent pricing resets.” He highlighted that securing supply chains was the company’s top priority, stating, “We are managing this environment in real time, applying lessons learned from prior cycles to improve resilience and strengthen our position.” Currently, over 4,000 customers are responsible for $64 billion of AI-related revenue for Dell, with inference growth and strategic pricing enabling the firm to navigate through a challenging memory shortage.
In Q4 of fiscal year 2026, Dell signed $34 billion in AI hardware orders, further pushing the company’s strategic shift toward AI solutions and adjusting prices to cope with a “supply environment as tight as we have ever seen.” Clarke remarked, “Inference is driving more tokens; tokens drive more compute capacity and intensity. And ultimately that is good for the revenue stream of the company.” The customer base for Dell’s AI products surpassed 4,000 during this quarter, contributing to an annual revenue record of $113.5 billion. AI server revenues reached nearly $9 billion within the company’s $33 billion net revenue for Q4. Projections indicate that Dell’s AI server business could grow by 103% in fiscal year 2027.
Despite challenges posed by DRAM and NAND shortages, Gartner forecasts a 130% increase in combined DRAM and SSD prices by 2026, Dell’s overall revenue remained largely unaffected. Clarke attributed this stability to lessons learned during the COVID-19 pandemic, long-term contracts, and adaptive pricing strategies. He emphasized the need to minimize complexity and improve product mix while being flexible with available components.
In light of rising costs, Dell implemented pricing adjustments across its server business in December and increased prices for PCs in January 2026. Clarke indicated that similar changes would affect Dell’s Client Solutions unit, which encompasses end-user computer hardware.
Concerns around the rollout of servers featuring NVIDIA’s new Vera Rubin hardware were addressed by Dell executives. CFO David Kennedy noted that the company had learned valuable lessons from its previous experience with Grace Blackwell chips, particularly regarding manufacturing and testing processes. He expressed confidence that these insights would enable a smoother ramp-up for the upcoming hardware, promised to ship in the second half of 2026. While no Vera Rubin orders are currently in the backlog, Clarke reassured stakeholders that the hardware is included in the company’s five-quarter pipeline, although the majority consists of the previous generation driven mainly by enterprise deployments.
As the demand for AI technologies continues to escalate, Dell’s proactive strategies and lessons from past challenges position the company favorably in a competitive landscape marked by supply chain complexities and evolving customer needs.
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